Refund policy
Returns & Withdrawal
You have the right to withdraw from your order within 14 days of receiving it without giving any reason.
To start a return, please contact us at antidote.society.info@gmail.com. You will receive the exact return address after your request. Returns sent back without prior notice cannot be accepted.
Conditions
For us to accept a return, the item must be in the same condition you received it in – unworn, unused, with tags, and in its original packaging. A receipt or order confirmation is also required.
Return Shipping Costs
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If the mistake is on our side (wrong or defective item), we cover the return costs.
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In all other cases, the customer is responsible for return shipping costs.
Exceptions
We cannot accept returns for personalized items, gift cards, or sale items.
Refunds
Once we receive and inspect your return, we will notify you of the approval. If approved, you will be refunded within 14 days to your original payment method. Please note it may take some additional time for your bank or payment provider to process the refund.
Exchanges
We do not offer direct exchanges. If you want a different size or color, please return the item and place a new order.